Technological search studies argue that problems trigger search, but we lack understanding of which features of a problem associate with a critical search activity: search breadth. This paper considers how different problem sources—proximate versus remote problem sources—relate to...

Unlike problems requiring new-to-the-world solutions that combine knowledge from multiple sources, operational problems can often be solved by repurposing existing knowledge from other contexts into new-to-the-firm solutions. Firms that seek new-to-the-firm solutions to operational problems face...

The organizational memory literature has compared social sources to documentary archives as potential sources of knowledge that decision makers can use when they seek information needed to carry out business activities, but has not considered how an individual's personal stock of relevant...