The growing demands on the availability competition-related knowledge is not only for large companies, but also for small and medium-sized enterprises (SME) a challenge. Many SME try to bright this challenge through the use of new information and communication technologies. But this is not...

Knowledge is a key resource to reach and sustain competitive advantage. Therefore, over the last years, organisations have made several efforts to enhance the creation, storage and leverage of knowledge. Yet, despite vast budgets, several Knowledge Management initiatives have turned out to be...