Information Technology offshore outsourcing means using an offshore provider to handle some of an enterprise’s IT work. Offshore outsourcing now has a track record, so it has become an option that IT leaders need to consider. But the practice has raised the issue of how to manage expertise...

The offshore outsourcing of information technologies (IT) started in the 1990s, following the outsourcing trend in manufacturing industries. In particular, the recent trend has been characterized by offshoring of various IT processes and services to external contractors at offshore locations....