Purpose – The purpose of the paper is to present a vocabulary of terms that clearly define knowledge management (KM) activities in order to move towards consensus in the adoption of a common language within the field. Design/methodology/approach – Existing literature across several...

This chapter presents a summary of the presentations and the discussions concerning electronic distribution channels in tourism and hospitality held at the 2015 t-Forum. Both academics and practitioners examined the present situation and elaborated on the problems and possible ways to overcome...