Purpose – This paper aims to investigate how virtual communities of practice (V‐CoP) develop in large‐scale virtual projects. Design/methodology/approach – A case study of a large‐scale ES implementation was conducted in Italy and in the USA. Findings – It was found that management...

Begins with a critical review of the literature on knowledge management, arguing that its focus on IT to create a network structure may limit its potential for encouraging knowledge sharing across social communities. Two cases of interactive innovation are contrasted. One focused almost entirely...

In this paper, we focus on how firms engaged in enterprise systems (ES) implementations absorb knowledge from consultant companies. We take a practice-based view of absorptive capacity (AC) and focus on how prior-related knowledge - a necessary condition to absorb new external knowledge - is...