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This paper traces the impact of three knowledge management (KM) projects inside a global pharmaceuticals firm. The first was a conventional debriefing exercise; the second a major investment in an electronic repository, "Warehouse"; and the third, "Cafe", an attempt to use web technology to...
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Current advances in information technology and, in particular, computer‐aided design/computer‐aided manufacturing (CAD/CAM) and enterprise resources planning (ERP) systems, have led organisations to undertake significant investments in these systems. Next generation manufacturers require...
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