Purpose – The purpose of this paper is to discuss the collaborative practices of virtual teams carrying out knowledge‐based work and the tools required/used to assemble “collective” artefacts. Design/methodology/approach – The vast majority of recent work on communities of practice is...

In recent years, virtual communities have attracted the attention of scientists and researchers across a variety of disciplines as the cross-disciplinary nature of the field creates the potential for a wider impact than initially intended or anticipated. This book provides an analysis of virtual...

Purpose – The purpose of this paper was to gain a better understanding of the nature of online communities, the relationships within them and the relationship between such communities and the host organization. Knowledge sharing via participation in online communities is a central part of many...

Purpose – This main aim of this article is to explore the relationship between knowledge management (KM) and communities of practice (CoPs) in general and virtual CoPs in particular. A subsidiary aim is to provide some practical guidelines about how virtual CoPs can be facilitated and...

Purpose – The goal of this paper is to re‐evaluate the role of knowledge‐based systems (KBS) in knowledge management (KM). While knowledge‐based systems and expert systems were widely used in the past, they have now fallen from favor and are largely ignored in the knowledge management...

This paper explores the contribution of communal structures such as Communities of Practice (CoPs) on intraorganizational Knowledge Management (KM). First, we look at intraorganizational knowledge management and explore the role that information systems can play. We introduce the idea of...

This article returns to a theme addressed in Vol. 8(1) October 2002: knowledge management and the problem of managing tacit knowledge. The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group...

The term knowledge management (KM) first came to prominence in the late 1990s. Although initially dismissed as a fad, KM continues to be featured in articles concerning business productivity and innovation. And yet, clear-cut examples that demonstrate the success of KM are few and far between. A...

This paper explores Knowledge Management (KM) practices for use with portal technologies in Non-Governmental Organizations (NGOs). The aim is to help NGOs become true Civil Society Organizations (CSOs). In order to deal with more donors (at the top) and more beneficiaries (at the bottom), NGOs...