Purpose – The purpose of this paper is to examine innovation from a knowledge‐based view by exploring the effect of knowledge processes and knowledge intensity on innovation performance. Design/methodology/approach – First, a theoretical model of the connections between knowledge...

Purpose – While nowadays an extensive literature promoting knowledge management (KM) exists, there is a worrying shortage of empirical studies demonstrating an actual connection between KM activities and organizational outcomes. To bridge this gap, this paper aims to examine the link between...

Purpose – A significant part of knowledge and experience in an organization belongs not to the organization itself, but to the individuals it employs. Therefore, knowledge management (KM) tasks should include eliciting knowledge from knowledgeable individuals. The paper aims to argue that the...