"This book will present teaching case studies exploring the formulating and implementing of knowledge management systems (KMS) in organizations, framed by the changes and the model mentioned above; and by deficiencies of teaching cases that I (and others) observed while teaching KM classes at the...

This book addresses the relevance of knowledge management strategies for the advancement of organizations worldwide. This reference book contains comprehensive tools to systematically guide through a process that focuses on data gathering, analysis, and decision making.