Many of today's organizations already have a strong integration of groupware systems within their IT‐infrastructure. The shared databases of these groupware systems form organizational memories, which comprise the complete knowledge of an organization collected over the time of its existence....

"This chapter presents results of a survey looking at how KM practitioners, researchers, KM students, and others interested in KM view what constitutes KM success, including background on KM success and then a series of perspectives on KM/KMS success"--Provided by publisher