Using the foundational lens of social exchange theory and communities of practice, proposes a three‐layer Web‐based architecture to facilitate knowledge integration in digital communities. Reviews the limitations of past collaborative filtering mechanisms and presents a prototype and the...

While the normative logic for forming technology outsourcing alliances is that such alliances allow outsourcing firms to specialize deeper in their domain of core competence without being distracted by non-core activities, recent empirical studies have reported the puzzling phenomenon of some...

The black-box model of software development outsourcing is prevalent and usually works well. The assumption embedded in this approach is that the vendor can successfully solve a client organization's business problem without either organization having to deeply understand each others' domains....