Purpose – To survive in the global economy, SMEs have to improve their products, services and processes, exploiting their intellectual capital in a dynamic network of knowledge‐intensive relations inside and outside their borders. This paper aims to explore the rationales for the integration...

Purpose – Much of the literature on knowledge management (KM) has focused on KM practices in large organisations where KM seems to encompass every KM process from capture of knowledge to its eventual reuse. Small and medium‐sized enterprises (SMEs) practise KM processes to a lesser degree or...

Purpose – The purpose of this paper is to discuss how managers use knowledge when making ICT investment decisions. ICT investments are complex processes and also have strategic implications for organizations. The focus of the study is to reveal how the organizational process of knowledge...

Purpose – Competitive advantage can be gained in several ways including gaining a knowledge advantage (K-Adv). This paper sets out to report on the first stage of broad study to assess the effectiveness of implementing an enterprise resource planning system (ERP) from a knowledge management...

Purpose – Competitive advantage can be gained in several ways including gaining a knowledge advantage (K‐Adv). This paper sets out to report on the first stage of broad study to assess the effectiveness of implementing an enterprise resource planning system (ERP) from a knowledge management...

Purpose – E‐business requires small and medium‐sized enterprises (SMEs) to seek both external and internal knowledge and to establish external and internal relationships with partners, such as customers and suppliers. This paper aims to describe a model that examines how knowledge...

Purpose – The purpose of this paper is to analyse the role of knowledge management (KM) in small and medium‐sized enterprises (SMEs) in Lithuania by looking at information and knowledge resources, the development of information technology (IT) which supports the business process and the main...

Purpose – Aims at finding out the senior managers' perceptions about the extent to which the components of KM contribute to the success of SMEs (small and medium enterprises) in Turkey. Design/methodology/approach – In this paper, the current knowledge management practices in Turkish SMEs...

Purpose – This paper proposes the concepts of communities of enterprise (CoEs) and virtual communities of enterprise (VCoEs) to describe business networking patterns in regional areas where there is no central organisational or industry focus and small and medium enterprises dominate the...

Purpose – The specific challenges which small and medium‐sized enterprises (SMEs) face lead to a special knowledge management system with harmonised methods and supporting software tools. This paper seeks to address this issue. Design/methodology/approach – A theoretical framework is...