Organization-level knowledge diversification facilitates exploration – integration of external new knowledge –, yet knowledge accumulation poses a challenge because there is a trade-off between individual-level breadth and depth of knowledge. This leads to a need to coordinate larger teams...

User communities represent a unique organizing structure for the exchange of ideas and knowledge. They are organizations composed primarily of users working collaboratively, voluntarily, and with minimal oversight to freely and openly develop and exchange knowledge around a common artifact. The...