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Control of online-appointment systems when the booking status signals quality of service

Kaluza, Isabel; Voigt, Guido; Haase, Knut; Dietze, Antonia - In: Schmalenbach journal of business research : SBUR 76 (2024) 3, pp. 397-432

We revisit a service provider's problem to match supply and demand via an online appointment system such as a doctor in the health care sector. We identify in a survey that an extensive set of available appointments leads to significantly less demand because customers infer a lower quality of...

Persistent link: https://www.econbiz.de/10015210124

Assortment optimization with multi-item basket purchase under multivariate MNL model

Jasin, Stefanus; Lyu, Chengyi; Najafi, Sajjad; Zhang, Huanan - In: Manufacturing & service operations management : M & SOM 26 (2024) 1, pp. 215-232

Persistent link: https://www.econbiz.de/10014471355

Online learning and optimization of (some) cyclic pricing policies in the presence of patient customers

Zhang, Huanan; Jasin, Stefanus - In: Manufacturing & service operations management : M & SOM 24 (2022) 2, pp. 1165-1182

Persistent link: https://www.econbiz.de/10013258789

Single-leg choice-based revenue management : a robust optimisation approach

Sierag, Dirk; Mei, R. D. van der - In: Journal of revenue and pricing management 15 (2016) 6, pp. 454-467

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Optimal policy for dynamic assortment planning under multinomial logit models

Chen, Xi; Wang, Yining; Zhou, Yuan - In: Mathematics of operations research 46 (2021) 4, pp. 1639-1657

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Multi-period orienteering with uncertain adoption likelihood and waiting at customers

Zhang, Shu; Ohlmann, Jeffrey W.; Thomas, Barrett W. - In: European journal of operational research : EJOR 282 (2020) 1, pp. 288-303

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A Markov decision model for consumer term-loan collections

Liu, Zhixin; He, Ping; Chen, Bo - In: Review of quantitative finance and accounting 52 (2019) 4, pp. 1043-1064

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Modeling and optimization control of a demand-driven, conveyor-serviced production station

Hao, Tang; Xu, Lingling; Sun, Jing; Chen, Yingjun; Zhou, Lei - In: European journal of operational research : EJOR 243 (2015) 3, pp. 839-851

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Optimal multiperiod pricing with service guarantees

Borgs, Christian; Candogan, Ozan; Chayes, Jennifer; … - In: Management science : journal of the Institute for … 60 (2014) 7, pp. 1792-1811

Persistent link: https://www.econbiz.de/10010399439

A choice-based dynamic programming approach for setting opaque prices

Anderson, Chris K.; Xie, Xiaoqing - In: Production and operations management : an international … 21 (2012) 3, pp. 590-605

Persistent link: https://www.econbiz.de/10009561404