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A framework to improve retail customer experience : a qualitative study exploring the customer journey
Poorrezaei, Mojtaba; Pich, Christopher; Resnick, Sheilagh - In: Qualitative market research : an international journal 26 (2023) 5, pp. 663-686
Persistent link: https://www.econbiz.de/10014430705
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Expected service quality of utility stores in Pakistan : qualitative investigation of older and younger generational cohorts
Kashif, Muhammad; Rehman, Mohsin Abdul - In: International journal of quality and service sciences 6 (2014) 4, pp. 309-325
Persistent link: https://www.econbiz.de/10010469095
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Sales associate's appearance : links to consumers' emotions, store image, and purchases
Kim, Jae-eun; Ju, Hae Won; Johnson, Kim K. P. - In: Journal of retailing and consumer services 16 (2009) 5, pp. 407-413
Persistent link: https://www.econbiz.de/10003875630
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Die Bedeutung privater Direktimporte für die Güterbesteuerung in der Europäischen Union
Ratzinger, Jürgen - 1998
Persistent link: https://www.econbiz.de/10000645449
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Shopping, space, and borders
Velde, M. van der - In: Borders, regions and people, (pp. 166-181). 2000
Persistent link: https://www.econbiz.de/10001711576
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Retail bottle pricing at the border : evidence of cross-border shopping, fraudulent redemptions, and use tax evasion
Niu, Ben - In: Journal of economic geography 18 (2018) 6, pp. 1253-1283
Persistent link: https://www.econbiz.de/10012107982
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Demand and distance : evidence on cross-border shopping
Asplund, Marcus - 2005
Persistent link: https://www.econbiz.de/10013424603
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Cross-Border-Shopping im bayerisch-tschechischen Grenzraum - untersucht am Beispiel der Städte Marktredwitz und Cheb/Eger
Förster, Corinna - 2007
Persistent link: https://www.econbiz.de/10013381868
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Comparative thick description : articulating similarities and differences in local consumer experience
Usunier, Jean-Claude; Sbizzera, Stéphane - In: International marketing review 30 (2013) 1, pp. 42-55
Persistent link: https://www.econbiz.de/10009730549