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Modeling specialty store customers' buy/no-buy decisions
Goudge, Darrell; Good, Megan C.; Hyman, Michael R. - In: International journal of retail & distribution management 45 (2017) 11, pp. 1260-1276
Persistent link: https://www.econbiz.de/10011815715
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Utilitarian and hedonic motivators of shoppers' decision to consult with salespeople
Haas, Alexander; Kenning, Peter - In: Journal of retailing 90 (2014) 3, pp. 428-441
Persistent link: https://www.econbiz.de/10010408212
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Antecedents of store loyalty among Chinese customers
Chu, Yun; Vásquez Párraga, Arturo; Ma, Jianyu - In: International journal of business 23 (2018) 2, pp. 151-165
Persistent link: https://www.econbiz.de/10011863694
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Are you looking for something specific or just looking around? : adaptive selling on the basis of customer shopping goals in retail sales
Kim, Yenee; McFarland, Richard G. - In: Journal of the Academy of Marketing Science 52 (2024) 6, pp. 1780-1804
Persistent link: https://www.econbiz.de/10015192962
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Lonely consumers and their friend the retail salesperso
Rippé, Cindy B.; Smith, Brent; Dubinsky, Alan J. - In: Journal of business research : JBR 92 (2018), pp. 131-141
Persistent link: https://www.econbiz.de/10011925320
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Reinventing the customer shopping experience : value (co-)creation, shopping motivations and typologies in curated fashion retailing
Sebald, Anna Kathrin - 2018
Persistent link: https://www.econbiz.de/10011974137
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Re-designing adaptive selling strategies : the role of different types of shopping companions
Scholz, Tobias M.; Redler, Jörn; Pagel, Sven - In: Review of managerial science : RMS 15 (2021) 5, pp. 1243-1280
Persistent link: https://www.econbiz.de/10012549751
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The impact of in-store sales personnel's altruistic behaviors on store image : a cross-category study in Japan
Nakamori, Takafumi; Newell, Stephen J.; Han, Bernard T.; … - In: The international review of retail, distribution and … 34 (2024) 1, pp. 33-51
Persistent link: https://www.econbiz.de/10014558990
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Is suggestive selling effective in increasing sales? : investigating its role in store promotion strategy using retail chain data from the U.S.
Pai, Dinesh Ramdas; Bhatt, Siddharth Harshkant - In: Journal of marketing analytics : JMA 11 (2023) 1, pp. 32-40
Persistent link: https://www.econbiz.de/10014250026
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Neurophysiological responses to robot-human interactions in retail stores
Rancati, Gaia; Maggioni, Isabella - In: The journal of services marketing 37 (2023) 3, pp. 261-275
Persistent link: https://www.econbiz.de/10014228964