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What do buyers really want when shopping for travel online? : the relationship between travel product attributes and online buyer behaviour

Dunn, Gregory; Baloglu, Seyhmus; Annaraud, Katerina; … - In: International journal of revenue management : IJRM 4 (2010) 3/4, pp. 344-362

Persistent link: https://www.econbiz.de/10008746346

Service quality evaluation and multiattribute attitude measurement: The case of a chain steakhouse in Taiwan

Chang, David Y.; Annaraud, Katerina - In: Advances in hospitality and leisure : Vol. 4, (pp. 161-184). 2008

Many research studies have found that service quality has a direct impact on a company's profitability. Given the increasing competition in the steak restaurant business in Taiwan, the restaurant industry has noticed the importance of service quality. This study empirically assessed customers’...

Persistent link: https://www.econbiz.de/10015382905

Impact of individual differences and consumers' readiness on likelihood of using self-service technologies at hospitality settings

Kim, Jungsun Sunny; Christodoulidou, Natasa; Brewer, Pearl - In: Journal of hospitality & tourism research : JHTR ; the … 36 (2012) 1, pp. 85-114

Persistent link: https://www.econbiz.de/10009504063

Hotel customer perceptions of biometric door locks : convenience and security factors

Kim, Jungsun; Brewer, Pearl; Bernhard, Bo - In: Journal of hospitality & leisure marketing : the … 17 (2008) 1/2, pp. 162-183

Persistent link: https://www.econbiz.de/10003766552

Price transparency of bundled vacation packages

Tanford, Sarah; Erdem, Mehmet; Baloglu, Seyhmus - In: Journal of hospitality & tourism research : JHTR ; the … 35 (2011) 2, pp. 213-234

Persistent link: https://www.econbiz.de/10009127642

Travel packaging on the Internet : the impact of pricing information and perceived value on consumer choice

Tanford, Sarah; Baloglu, Seyhmus; Erdem, Mehmet - In: Journal of travel research : a quarterly publication of … 51 (2012) 1, pp. 68-80

Persistent link: https://www.econbiz.de/10009491841

City branding : investigating a brand advocacy model for distinct segments

Sahin, Safak; Baloglu, Seyhmus - In: Journal of hospitality marketing & management 23 (2014) 3/4, pp. 239-265

Persistent link: https://www.econbiz.de/10010396192

Casino loyalty : the influence of loyalty program, switching costs, and trust

Baloglu, Seyhmus; Zhong, Yun Ying; Tanford, Sarah - In: Journal of hospitality & tourism research : JHTR ; the … 41 (2017) 7, pp. 846-868

Persistent link: https://www.econbiz.de/10011747085

Evaluation of reward programs based on member preferences and perceptions of fairness

Tanford, Sarah; Hwang, Eunmin; Baloglu, Seyhmus - In: Journal of hospitality marketing & management 27 (2018) 1, pp. 106-126

Persistent link: https://www.econbiz.de/10011848326

Signaling effects of branded amenities on customer-based brand equity

Kim, Eun Joo; Baloglu, Seyhmus; Henthorne, Tony L. - In: Journal of hospitality marketing & management 30 (2021) 4, pp. 508-527

Persistent link: https://www.econbiz.de/10012549273