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Konsumentenverhalten
Relationship marketing
59
Beziehungsmarketing
55
Consumer behaviour
49
Customer satisfaction
36
Theory
32
Theorie
31
Customer integration
28
Kundenintegration
28
Innovation
26
Kundenzufriedenheit
23
Conjoint analysis
20
Conjoint-Analyse
20
Dienstleistung
20
Services
20
Dienstleistungsqualität
18
Dienstleistungssektor
18
Market research
18
Marktforschung
18
Service industry
18
Service quality
18
Brand management
16
Service innovation
16
Brand
15
Dienstleistungsmanagement
15
Markenführung
15
Service management
15
Social Web
15
Social web
15
Value creation
15
Betriebliche Wertschöpfung
14
Brand image
14
Experiment
14
Marketing
14
Markenartikel
13
Markenimage
13
Sweden
12
Bibliometrics
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Bibliometrie
11
Customer experience
11
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41
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42
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1
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English
44
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Gustafsson, Anders
31
Brodie, Roderick J.
13
Wästlund, Erik
6
Shams, Poja
5
Bolton, Ruth N.
4
Caruelle, Delphine
4
Hollebeek, Linda D.
4
McColl-Kennedy, Janet R.
4
Otterbring, Tobias
4
Sirianni, Nancy J.
4
Witell, Lars
4
Lervik-Olsen, Line
3
Peck, Joann
3
Ringler, Christine
3
Tarasi, Crina O.
3
Andersson, Pernille K.
2
Benoit, Sabine
2
Benson-Rea, Maureen
2
Conduit, Jodie
2
Fombelle, Paul W.
2
Ghanbarpour, Tohid
2
Jaakkola, Elina
2
Johnson, Michael D.
2
Kristensson, Per
2
Starr, Richard G., Jr.
2
Veloutsou, Cleopatra
2
Voorhees, Clay M.
2
Abosag, Ibrahim
1
Ahn, Sun Joo
1
Alalwan, Ali A.
1
Balakrishnan, Janarthanan
1
Barbosa Escobar, Francisco
1
Barta, Sergio
1
Belk, Russell W.
1
Black, Iain
1
Bone, Sterling
1
Bowen, David E.
1
Brush, Gregory J.
1
Buhalis, Dimitrios
1
Dutot, Vincent
1
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Journal of business research : JBR
9
Journal of retailing and consumer services
5
Psychology & marketing
4
Journal of retailing
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of service management
2
Journal of service research
2
Journal of strategic marketing
2
Journal of the Academy of Marketing Science
2
Australasian marketing journal
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing management : MM
1
Journal of marketing research : JMR
1
Journal of service theory and practice : JSTP
1
Managing service quality : MSQ ; an international journal
1
Marketing theory
1
The University of Michigan Business School management series
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
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ECONIS (ZBW)
44
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1
Commentary on "Working consumers : co-creation of brand identity, consumer identity and brand community identity"
Brodie, Roderick J.
- In:
Journal of business research : JBR
70
(
2017
),
pp. 430-431
Persistent link: https://www.econbiz.de/10011620563
Saved in:
2
Consumer brand enagement in social media : conceptualization, scale development and validation
Hollebeek, Linda D.
;
Glynn, Mark S.
;
Brodie, Roderick J.
- In:
Journal of interactive marketing : a quarterly …
28
(
2014
)
2
,
pp. 149-165
Persistent link: https://www.econbiz.de/10010399391
Saved in:
3
Investigating the service brand : a customer value perspective
Brodie, Roderick J.
;
Whittome, James R. M.
;
Brush, …
- In:
Journal of business research : JBR
62
(
2009
)
3
,
pp. 345-355
Persistent link: https://www.econbiz.de/10003840062
Saved in:
4
Strategic drivers, anticipated and unanticipated outcomes of customer engagement
Hollebeek, Linda D.
;
Conduit, Jodie
;
Brodie, Roderick J.
- In:
Journal of marketing management : MM
32
(
2016
)
5/6
,
pp. 393-398
Persistent link: https://www.econbiz.de/10011483099
Saved in:
5
Image, brand relationships and customer value : exploring the moderating role of advertising spending- and labour-intensity in customer loyalty
Sajtos, Laszlo
;
Kreis, Henning
;
Brodie, Roderick J.
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
1
,
pp. 51-74
Persistent link: https://www.econbiz.de/10011306024
Saved in:
6
Customer engagement : developing an innovative research that has scholarly impact
Brodie, Roderick J.
;
Juric, Biljana
- In:
Journal of global scholars of marketing science : …
28
(
2018
)
3
,
pp. 291-303
Persistent link: https://www.econbiz.de/10011892190
Saved in:
7
Branding as a dynamic capability : strategic advantage from integrating meanings with identification
Brodie, Roderick J.
;
Benson-Rea, Maureen
;
Medlin, …
- In:
Marketing theory
17
(
2017
)
2
,
pp. 183-199
Persistent link: https://www.econbiz.de/10011771406
Saved in:
8
Certification and authentication of brand value propositions
Starr, Richard G., Jr.
;
Brodie, Roderick J.
- In:
The journal of brand management : an international journal
23
(
2016
)
6
,
pp. 716-731
Persistent link: https://www.econbiz.de/10011625293
Saved in:
9
Country of origin branding : an integrative perspective
Brodie, Roderick J.
;
Benson-Rea, Maureen
- In:
The journal of product & brand management
25
(
2016
)
4
,
pp. 322-336
Persistent link: https://www.econbiz.de/10011607017
Saved in:
10
Special issue: Non-monetary social and network value : understanding the effects of non-paying customers in new media
Hollebeek, Linda D.
(
ed.
);
Brodie, Roderick J.
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011591877
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