Fineman, Stephen; Gabriel, Yiannis - In: Relational practices, participative organizing, (pp. 103-120). 2010
The social ritual of apology is highly nuanced in Western cultures. At its profoundest, it represents felt and displayed feelings of remorse for injuring another party and transgressing a central moral code. The felt regret is accompanied by a strong impulse to right the wrongs caused. The...
