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~subject:"Kundenintegration"
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Kundenintegration
Innovation
27
Dienstleistungsqualität
24
Service quality
24
Dienstleistungssektor
22
Service industry
22
Quality management
20
Service innovation
20
Beziehungsmarketing
18
Customer satisfaction
18
Relationship marketing
18
Services
18
Customer integration
17
Dienstleistung
16
Dienstleistungsinnovation
16
Qualitätsmanagement
16
Sweden
16
Kundenzufriedenheit
14
Schweden
14
Innovation management
12
Innovationsmanagement
12
Consumer behaviour
11
Betriebliche Wertschöpfung
10
Konsumentenverhalten
10
Value creation
10
New product development
9
New service development
9
Bundling strategy
8
Leistungsbündel
8
Product quality
8
Produktentwicklung
8
Produktqualität
8
Dienstleistungsmanagement
7
Health care
7
Manufacturing industries
7
Service management
7
Customer service
6
Kundenservice
6
Business model
5
Einzelhandel
5
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Undetermined
5
Free
1
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Article
17
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Article in journal
14
Aufsatz in Zeitschrift
14
Aufsatz im Buch
3
Book section
3
Language
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English
16
German
1
Author
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Witell, Lars
17
Gustafsson, Anders
8
Edvardsson, Bo
5
Kristensson, Per
5
Elg, Mattias
4
Snyder, Hannah
3
Anderson, Laurel
2
Engström, Jon
2
Hogan, Suellen J.
2
Löfgren, Martin
2
McColl-Kennedy, Janet R.
2
Poksinska, Bozena
2
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Colurcio, Maria
1
Dahlgaard-Park, Su Mi
1
Fombelle, Paul
1
Fundin, Anders
1
Gremyr, Ida
1
Helkkula, Anu
1
Johansson, A. Elisabeth
1
Johnson, Michael D.
1
Kabel, Daan
1
Lervik-Olsen, Line
1
Löfberg, Nina
1
Martin, Jason
1
Meiren, Thomas
1
Raddats, Chris
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
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Journal of service management
5
Journal of business research : JBR
3
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
European journal of marketing : EJM
1
International journal of quality and service sciences
1
Involving customers in new service development
1
The TQM journal : the international review of organizational improvement
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
Total quality management & business excellence
1
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ECONIS (ZBW)
17
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1
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
2
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
3
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
4
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
5
Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
Saved in:
6
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
7
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
8
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
9
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
10
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
1
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