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When value co-creation fails : reasons that lead to value co-destruction
Järvi, Henna; Kähkönen, Anni-Kaisa; Torvinen, Hannu - In: Scandinavian journal of management 34 (2018) 1, pp. 63-77
Persistent link: https://www.econbiz.de/10011847911
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Service purchasing and value creation : toward systemic purchases
Hallikas, Jukka; Immonen, Mika; Pynnönen, Mikko; … - In: International journal of production economics 147 (2014) 1, pp. 53-61
Persistent link: https://www.econbiz.de/10010350456
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Analyzing systemic customer value in scalable business service
Pynnönen, Mikko; Hallikas, Jukka; Ritala, Paavo; … - In: The service industries journal 34 (2014) 14, pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
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The new meaning of customer value : a systemic perspective
Pynnönen, Mikko; Ritala, Paavo; Hallikas, Jukka - In: Journal of business strategy 32 (2011) 1, pp. 51-57
Persistent link: https://www.econbiz.de/10008857555
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Applying a customer value model in mobile communication business
Pynnönen, Mikko; Hallikas, Jukka - In: International journal of electronic business 6 (2008) 5, pp. 433-449
Persistent link: https://www.econbiz.de/10003788775
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Managing customer-driven business model innovation
Pynnönen, Mikko; Hallikas, Jukka; Ritala, Paavo - In: International journal of innovation management 16 (2012) 4, pp. 1-18
Persistent link: https://www.econbiz.de/10009613158