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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
107,372
Konsumentenverhalten
104,928
Theorie
19,098
Theory
18,606
Relationship marketing
13,169
Beziehungsmarketing
13,141
Brand management
9,143
Markenführung
9,103
Online-Handel
9,065
Online retailing
9,053
Brand image
8,050
Markenimage
8,010
Arbeitsuche
7,628
Suchtheorie
7,527
Social Web
7,521
Social web
7,518
Customer satisfaction
7,495
Job search
7,394
Search theory
7,362
Markenartikel
7,015
Brand
7,005
Experiment
6,453
Online-Marketing
6,399
Internet marketing
6,388
Informationsverhalten
6,092
USA
6,032
Information behaviour
5,805
United States
5,700
Deutschland
5,412
Service quality
5,370
Dienstleistungsqualität
5,327
Electronic Commerce
5,257
Einzelhandel
5,194
Retail trade
5,150
Werbewirkung
5,126
E-commerce
5,122
Advertising effects
5,085
Germany
4,977
Emotion
4,533
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Undetermined
4,071
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1,333
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274
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6,509
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826
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4
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6,303
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6,303
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166
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166
Graue Literatur
76
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76
Hochschulschrift
74
Conference paper
60
Konferenzbeitrag
60
Working Paper
53
Arbeitspapier
49
Thesis
49
Collection of articles of several authors
14
Sammelwerk
14
Aufsatzsammlung
13
Konferenzschrift
10
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4
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4
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4
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4
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4
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3
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2
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1
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1
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1
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1
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1
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English
7,231
German
106
French
2
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Han, Heesup
69
Mattila, Anna S.
32
Usman, Osly
23
Prayag, Girish
19
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Ahn, Jiseon
17
Klaus, Philipp
17
Loureiro, Sandra Maria Correia
17
Prentice, Catherine
17
Aksoy, Lerzan
16
Mittal, Vikas
16
Wong, IpKin Anthony
15
Gustafsson, Anders
14
Jang, Soocheong (Shawn)
14
Keiningham, Timothy
14
Law, Rob
14
Söderlund, Magnus
14
Balaji, M. S.
13
Bang, Nguyen
13
Chua, Bee-Lia
13
Prybutok, Victor R.
13
Qu, Hailin
13
Ryu, Kisang
13
Sharma, Piyush
13
Wu, Luorong
13
Yu, Jongsik
13
Blut, Markus
12
Larivière, Bart
12
Lee, Seonjeong
12
Liu, Chih-Hsing
12
McColl-Kennedy, Janet R.
12
Paul, Justin
12
Rather, Raouf Ahmad
12
Sajad Rezaei
12
Van Vaerenbergh, Yves
12
Ali, Faizan
11
Amin, Muslim
11
Barnes, Donald C.
11
Hwang, Jinsoo
11
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
Rheinisch-Westfälische Technische Hochschule Aachen
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
INSEAD
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
392
International journal of hospitality management
255
Journal of business research : JBR
198
The journal of services marketing
129
International journal of contemporary hospitality management
111
Journal of hospitality marketing & management
109
Journal of travel and tourism marketing
108
Tourism management : research, policies, practice
91
Cogent business & management
83
Services marketing quarterly
70
Asia Pacific journal of marketing and logistics
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Psychology & marketing
67
The service industries journal
66
Service business
54
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
54
Journal of service management
53
Journal of Islamic marketing
52
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
50
Journal of service research : JSR
48
Journal of hospitality and tourism insights
47
International journal of electronic marketing and retailing : IJEMR
45
Tourism management perspectives : TMP
44
Journal of strategic marketing
41
International journal of quality and service sciences
39
International journal of retail and distribution management
39
The TQM journal : the international review of organizational improvement
39
International journal of retail & distribution management
38
The international review of retail, distribution and consumer research
38
Journal of air transport management
37
European journal of marketing : EJM
36
Total quality management & business excellence
36
Journal of vacation marketing
35
The international journal of bank marketing : IJBM
35
Tourism analysis : an interdisciplinary tourism & hospitality journal
35
Journal of retailing
33
Journal of service research
33
Journal of the Academy of Marketing Science
33
Journal of internet commerce
31
Marketing intelligence & planning
31
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Source
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ECONIS (ZBW)
7,333
EconStor
5
OLC EcoSci
1
Showing
1
-
10
of
7,339
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date (oldest first)
1
Does user search behaviour mediate user knowledge and search satisfaction?
Yamin, Fadhxilah Mat
;
Ramayah T.
;
Wan Hussain Wan Ishak
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 34-39
Persistent link: https://www.econbiz.de/10011660747
Saved in:
2
Vocalizing search : how voice technologies alter consumer search processes and satisfaction
Melumad, Shiri
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
3
,
pp. 533-553
Persistent link: https://www.econbiz.de/10014391410
Saved in:
3
Consumer search and satisfaction with mental health services
Larson, Lindsay R. L.
;
Bock, Dora Elizabeth
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 736-748
Persistent link: https://www.econbiz.de/10011590918
Saved in:
4
Performance information and citizen service attitudes : do cost information and service use affect the relationship?
Baekgaard, Martin
- In:
International public management journal
18
(
2015
)
2
,
pp. 228-245
Persistent link: https://www.econbiz.de/10011306318
Saved in:
5
Assessment of airport service quality : a complementary approach to measure perceived service quality based on Google reviews
Lee, Kiljae
;
Yu, Chunyan
- In:
Journal of air transport management
71
(
2018
),
pp. 28-44
Persistent link: https://www.econbiz.de/10011901797
Saved in:
6
"How was your meal?" : examining customer experience using Google maps reviews
Boonyanit Mathayomchan
;
Viriya Taecharungroj
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012300201
Saved in:
7
Drivers of user loyalty intention and commitment to a search engine : an exploratory study
Sirdeshmukh, Deepak
;
Ahmad, Norita B.
;
Khan, M. Sajid
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 71-81
Persistent link: https://www.econbiz.de/10011904324
Saved in:
8
Electronic shopping for wine : how search costs affect consumer price sensitivity, satisfaction with merchandise, and retention
Lynch, John G.
;
Ariely, Dan
-
1999
Persistent link: https://www.econbiz.de/10001391107
Saved in:
9
Asking your phone or a frontline employee? : the influence of in-store information source on choice overload, responsibility, and confidence among young consumers
Schäfers, Tobias
;
Keßenbrock, Andreas
;
Cziehso, Gerrit
; …
- In:
Psychology & marketing
40
(
2023
)
9
,
pp. 1877-1893
Persistent link: https://www.econbiz.de/10014338331
Saved in:
10
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
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