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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Supply chain
51
Lieferkette
48
Environmental management
40
Umweltmanagement
36
China
32
Firm performance
24
Unternehmenserfolg
22
Nachhaltige Entwicklung
20
Sustainable development
20
Logistik
19
Corporate Social Responsibility
16
Corporate social responsibility
16
Logistics
16
Shipping
16
Hafen
15
Industrie
15
Manufacturing industries
15
Port
15
Schifffahrt
15
Sustainability
15
Container shipping
14
Lieferantenmanagement
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Logistics provider
14
Logistikunternehmen
14
Nachhaltigkeit
14
Supplier relationship management
14
Containerschifffahrt
13
Container terminal
12
Taiwan
12
Welt
12
World
12
Containerterminal
11
Resource-based view
11
Ressourcenorientierter Ansatz
10
Customer satisfaction
9
Cargo shipping
8
Consumer behaviour
8
Dienstleistungsqualität
8
Frachtschifffahrt
8
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Lai, Kee-hung
6
Cheng, T. C. E.
3
Guo, Xitong
3
Zhang, Xiaofei
3
Lu, Chin-Shan
2
Yin, Chunxiao
2
Chen, Shiou-Yu
1
Chiu, Chi Wai
1
Hang, Yin
1
Ho, Shuk Ying
1
Lai, Kee-Hung
1
Liao, Chun-Hsiung
1
Liu, Junjun
1
Lun, Y. H. Venus
1
Ma, Hiu Yan
1
Mak, Ka Wai
1
Meng, Fanbo
1
Shang, Kuo Chung
1
Tang, Ailie K. Y.
1
Vogel, Douglas R.
1
Weng, Hsiang-Kai
1
Yee, Rachel W. Y.
1
Yeung, Andy C. L.
1
Yeung, Ting Chi
1
Yu, Ying-Hsin
1
Zhu, Qinghua
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Business strategy and the environment
1
Corporate social responsibility and environmental management
1
IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of production economics
1
International journal of shipping and transport logistics : IJSTL
1
Journal of electronic commerce research : JECR
1
Maritime business review
1
Total quality management & business excellence
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ECONIS (ZBW)
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1
How port aesthetics affect destination image, tourist satisfaction and tourist loyalty?
Lu, Chin-Shan
;
Weng, Hsiang-Kai
;
Chen, Shiou-Yu
;
Chiu, …
- In:
Maritime business review
5
(
2020
)
2
,
pp. 211-228
Persistent link: https://www.econbiz.de/10012257864
Saved in:
2
Service quality, relationship quality, e-service quality, and customer loyalty in the container shipping service context : a moderated mediation model
Liao, Chun-Hsiung
;
Lu, Chin-Shan
;
Yu, Ying-Hsin
- In:
International journal of shipping and transport …
18
(
2024
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10015069978
Saved in:
3
Effects of emotional attachment on mobile health-monitoring service usage : an affect transfer perspective
Zhang, Xiaofei
;
Guo, Xitong
;
Ho, Shuk Ying
;
Lai, Kee-hung
; …
- In:
Information & management : the internat. journal of …
58
(
2021
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012494917
Saved in:
4
The role of previous affective responses in the continuance of mhealth monitoring services : a longitudinal investigation
Zhang, Xiaofei
;
Yin, Chunxiao
;
Guo, Xitong
;
Lai, Kee-Hung
- In:
IEEE transactions on engineering management : EM ; a …
71
(
2024
),
pp. 6982-6994
Persistent link: https://www.econbiz.de/10015413160
Saved in:
5
How is employee perception of organizational efforts in corporate social responsibility related to their satisfaction and loyaltiy towards developing hamonious society in Chinese enterprises?
Zhu, Qinghua
;
Hang, Yin
;
Liu, Junjun
;
Lai, Kee-hung
- In:
Corporate social responsibility and environmental management
21
(
2014
)
1
,
pp. 28-40
Persistent link: https://www.econbiz.de/10010248257
Saved in:
6
Environmental governance of enterprises and their economic upshot through corporate reputation and customer satisfaction
Tang, Ailie K. Y.
;
Lai, Kee-hung
;
Cheng, T. C. E.
- In:
Business strategy and the environment
21
(
2012
)
6
,
pp. 401-411
Persistent link: https://www.econbiz.de/10009630266
Saved in:
7
The service-profit chain : a review and extension
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
; …
- In:
Total quality management & business excellence
20
(
2009
)
5/6
,
pp. 617-632
Persistent link: https://www.econbiz.de/10003882597
Saved in:
8
Examining the influence of organizational capability in innovative business operations and the mediation of profitability on customer satisfaction : an application in intermodal transport operators in Taiwan
Lun, Y. H. Venus
;
Shang, Kuo Chung
;
Lai, Kee-hung
; …
- In:
International journal of production economics
171
(
2016
),
pp. 179-188
Persistent link: https://www.econbiz.de/10011437293
Saved in:
9
From offline healthcare to online health services : the role of offline healthcare satisfaction and habits
Zhang, Xiaofei
;
Guo, Xitong
;
Lai, Kee-hung
;
Yin, Chunxiao
; …
- In:
Journal of electronic commerce research : JECR
18
(
2017
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10011669620
Saved in:
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