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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
105,927
Konsumentenverhalten
103,484
Tourism
22,600
Tourismus
22,588
Customer satisfaction
17,026
Familie
16,269
Theorie
15,803
Relationship marketing
15,699
Beziehungsmarketing
15,625
Theory
15,603
Tourism industry
11,868
Tourismuswirtschaft
11,862
Family
11,466
Family business
11,206
Familienunternehmen
11,130
Brand management
9,439
Markenführung
9,376
Online-Handel
9,052
Service quality
9,039
Online retailing
9,038
Dienstleistungsqualität
8,799
Brand image
8,509
Markenimage
8,441
Deutschland
8,348
Social Web
7,785
Social web
7,782
USA
7,335
Germany
7,280
Urlaubsverhalten
7,278
Holiday behaviour
7,257
Markenartikel
6,983
Brand
6,980
United States
6,595
Online-Marketing
5,966
Internet marketing
5,959
Experiment
5,601
Electronic Commerce
5,462
Einzelhandel
5,357
E-commerce
5,315
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Undetermined
6,578
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2,796
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441
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12,859
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2,563
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8
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Sammelwerk
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Aufsatzsammlung
57
Ratgeber
26
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24
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19
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Han, Heesup
76
Homburg, Christian
42
Mattila, Anna S.
41
Svensson, Göran
38
Mittal, Vikas
37
Usman, Osly
31
Ringle, Christian M.
30
Aksoy, Lerzan
28
Wong, IpKin Anthony
28
Gil Saura, Irene
27
Keiningham, Timothy
26
Prayag, Girish
25
Prybutok, Victor R.
25
Hyun, Sunghyup Sean
24
Law, Rob
24
Shahin, Arash
24
Söderlund, Magnus
24
Gustafsson, Anders
23
Prentice, Catherine
22
Bilgihan, Anil
21
Jang, Soocheong (Shawn)
21
Klaus, Philipp
21
McColl-Kennedy, Janet R.
21
Balaji, M. S.
20
Evanschitzky, Heiner
19
Huber, Frank
19
Loureiro, Sandra Maria Correia
19
Roschk, Holger
19
Gelbrich, Katja
18
Lee, Choong-Ki
18
Park, Jungkun
18
Roberts-Lombard, Mornay
18
Ryu, Kisang
18
Sharma, Piyush
18
Wieseke, Jan
18
Bruhn, Manfred
17
Ahn, Jiseon
16
Assaker, Guy
16
Bang, Nguyen
16
Barnes, Donald C.
16
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Springer Fachmedien Wiesbaden
18
National Bureau of Economic Research
8
Books on Demand GmbH <Norderstedt>
7
Verlag Dr. Kovač
6
IGI Global
5
Erasmus Research Institute of Management
4
Nomos Verlagsgesellschaft
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rheinisch-Westfälische Technische Hochschule Aachen
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Technische Universität Hamburg
3
University of Bamberg, Chair of Finance
3
Eric Cuvillier <Firma>
2
Ernst-Moritz-Arndt-Universität Greifswald
2
European Commission / Directorate-General for Employment, Social Affairs and Inclusion
2
Freie Universität Berlin
2
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
2
Harvard Graduate School of Business Administration
2
ICF International
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Shaker Verlag
2
University of Madras / Department of Commerce
2
Universität Mannheim
2
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
2
ANZMAC Conference <2019, Wellington>
1
Academy of Marketing
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Australian and New Zealand Marketing Academy
1
Bergische Universität Wuppertal
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Confederation of Britisch Industry
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
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Published in...
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Journal of retailing and consumer services
492
International journal of hospitality management
390
Journal of business research : JBR
340
The journal of services marketing
212
Tourism management : research, policies, practice
200
The service industries journal
184
Journal of travel and tourism marketing
180
International journal of contemporary hospitality management
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
172
Journal of hospitality marketing & management
157
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
112
Asia Pacific journal of marketing and logistics
107
Cogent business & management
106
Services marketing quarterly
106
Journal of service research : JSR
102
Psychology & marketing
99
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
98
Service business
96
Journal of air transport management
92
The TQM journal : the international review of organizational improvement
92
Tourism management perspectives : TMP
88
Journal of service management
86
International journal of productivity and quality management : IJPQM
83
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of the Academy of Marketing Science
74
Journal of hospitality and tourism insights
73
Total quality management & business excellence
72
International journal of quality and service sciences
68
International journal of quality & reliability management
67
International journal of services and operations management
65
Journal of Islamic marketing
65
Journal of strategic marketing
65
The international journal of bank marketing : IJBM
65
Tourism analysis : an interdisciplinary tourism & hospitality journal
64
Journal of Asian finance, economics and business : JAFEB
63
Journal of retailing
62
European journal of marketing : EJM
61
International journal of services, economics and management
58
Journal of marketing
56
Managing service quality : MSQ ; an international journal
55
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ECONIS (ZBW)
15,366
EconStor
29
OLC EcoSci
11
RePEc
10
USB Cologne (EcoSocSci)
8
BASE
5
Other ZBW resources
1
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1
Exploring correlations among
tourism
characteristics, visitor behavior intention, and customer satisfaction
Fu, Hsin-Wei
;
Yeh, Shang-Pao
- In:
Acta oeconomica : periodical of the Hungarian Academy …
64
(
2014
),
pp. 99-110
Persistent link: https://www.econbiz.de/10010474509
Saved in:
2
Exploring the impacts of national image, service quality, and perceived value on international tourist behaviors : a Nepali case
Zhang, Juyan
;
Adhikari, Dharma
;
Fahmy, Shahira
;
Kang, Seok
- In:
Journal of vacation marketing
26
(
2020
)
4
,
pp. 473-488
Persistent link: https://www.econbiz.de/10012265245
Saved in:
3
An examination of the relationship between co-creation and well-being : an application in the case of
tourism
Dekhili, Sihem
;
Hallem, Yousra
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 33-47
Persistent link: https://www.econbiz.de/10012289256
Saved in:
4
Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Nguyen Thi Thu Ha
;
Tuan Tran Minh
;
Tu Nguyen Thi Ngoc
; …
- In:
International journal of e-entrepreneurship and …
11
(
2021
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
Saved in:
5
Muslim tourists' intention to book on Airbnb : the moderating role of gender
Tosin Tiamiyu
;
Farzana Quoquab
;
Jihad Mohammad
- In:
Journal of Islamic marketing
13
(
2022
)
3
,
pp. 608-627
Persistent link: https://www.econbiz.de/10012880206
Saved in:
6
Measuring tourist festival experience : development and validation of the PHF-TX model
Olivier, Lizette
;
Carlson, Jamie
;
Rahman, Syed Mahmudur
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
7
,
pp. 1530-1549
Persistent link: https://www.econbiz.de/10014368598
Saved in:
7
Exploring tourist shopping from the perspective of duty-free shopping : an analysis of online reviews
Hu, Tao
;
Zhang, Yangyan
- In:
Journal of vacation marketing
31
(
2025
)
1
,
pp. 52-66
Persistent link: https://www.econbiz.de/10015190079
Saved in:
8
An investigation of the perceived value of shopping
tourism
Choi, Miju
;
Law, Rob
;
Heo, Cindy Yoonjoung
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
7
,
pp. 962-980
Persistent link: https://www.econbiz.de/10011927262
Saved in:
9
Antecedents and consequences of perceived coolness for Generation Y in the context of creative
tourism
: a case study of the Pier 2 Art Center in Taiwan
Chen, Ching-fu
;
Chou, Shih-Huan
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 121-129
Persistent link: https://www.econbiz.de/10011995782
Saved in:
10
Heritage
tourism
in Singapore Chinatown : a perceived value approach to authenticity and satisfaction
Lee, Sean
;
Phau, Ian
;
Hughes, Michael
;
Li, Yu Feng
; …
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 981-998
Persistent link: https://www.econbiz.de/10011627397
Saved in:
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