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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
105,931
Konsumentenverhalten
103,488
Online-Marketing
14,230
Internet marketing
14,101
Relationship marketing
13,710
Beziehungsmarketing
13,686
Theorie
13,422
Theory
13,252
Social Web
11,295
Social web
11,286
Online-Handel
9,707
Online retailing
9,691
Brand management
9,635
Markenführung
9,596
Brand image
8,137
Markenimage
8,106
Customer satisfaction
7,576
Markenartikel
7,103
Brand
7,079
Electronic Commerce
6,335
E-commerce
6,072
Werbewirkung
5,812
Advertising effects
5,758
Experiment
5,474
Viral marketing
5,371
Service quality
5,368
Virales Marketing
5,354
Dienstleistungsqualität
5,323
Einzelhandel
5,196
Retail trade
5,147
Deutschland
5,023
Marketingmanagement
4,995
USA
4,983
Marketing management
4,965
Werbung
4,735
Advertising
4,725
United States
4,709
Germany
4,605
Emotion
4,530
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Undetermined
4,069
Free
1,330
CC license
256
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6,561
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853
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4
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78
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60
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60
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57
Arbeitspapier
52
Thesis
52
Collection of articles of several authors
18
Sammelwerk
18
Aufsatzsammlung
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Ratgeber
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7,305
German
112
French
2
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Han, Heesup
67
Mattila, Anna S.
32
Usman, Osly
23
Prayag, Girish
19
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Klaus, Philipp
17
Law, Rob
17
Loureiro, Sandra Maria Correia
17
Prentice, Catherine
17
Ahn, Jiseon
16
Aksoy, Lerzan
16
Mittal, Vikas
16
Wong, IpKin Anthony
16
Gustafsson, Anders
14
Keiningham, Timothy
14
Söderlund, Magnus
14
Balaji, M. S.
13
Bang, Nguyen
13
Chua, Bee-Lia
13
Jang, Soocheong (Shawn)
13
Larivière, Bart
13
Prybutok, Victor R.
13
Qu, Hailin
13
Ryu, Kisang
13
Van Vaerenbergh, Yves
13
Wu, Luorong
13
Yu, Jongsik
13
Blut, Markus
12
Hwang, Jinsoo
12
Kim, Woo Gon
12
Lee, Seonjeong
12
McColl-Kennedy, Janet R.
12
Paul, Justin
12
Rather, Raouf Ahmad
12
Sajad Rezaei
12
Sharma, Piyush
12
Sparks, Beverley
12
Barnes, Donald C.
11
Cobanoglu, Cihan
11
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Springer Fachmedien Wiesbaden
3
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
Rheinisch-Westfälische Technische Hochschule Aachen
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
Academy of Marketing
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
INSEAD
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
393
International journal of hospitality management
244
Journal of business research : JBR
201
The journal of services marketing
135
International journal of contemporary hospitality management
117
Journal of travel and tourism marketing
114
Journal of hospitality marketing & management
107
Tourism management : research, policies, practice
95
Cogent business & management
79
Services marketing quarterly
73
Psychology & marketing
71
Asia Pacific journal of marketing and logistics
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
The service industries journal
67
Service business
55
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
54
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
54
Journal of service management
53
Journal of Islamic marketing
52
Journal of service research : JSR
49
International journal of electronic marketing and retailing : IJEMR
47
Journal of hospitality and tourism insights
45
Tourism management perspectives : TMP
44
Journal of strategic marketing
42
The international review of retail, distribution and consumer research
40
International journal of retail and distribution management
39
International journal of retail & distribution management
38
Journal of air transport management
37
European journal of marketing : EJM
36
Journal of retailing
36
The international journal of bank marketing : IJBM
36
Total quality management & business excellence
36
Journal of vacation marketing
35
International journal of quality and service sciences
34
Journal of service research
33
The TQM journal : the international review of organizational improvement
33
Journal of internet commerce
32
Journal of the Academy of Marketing Science
31
Marketing intelligence & planning
31
Tourism analysis : an interdisciplinary tourism & hospitality journal
31
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ECONIS (ZBW)
7,411
EconStor
6
OLC EcoSci
1
Showing
1
-
10
of
7,418
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date (newest first)
date (oldest first)
1
Expressing and responding to customer (dis)satisfaction online : new insights from discourse and linguistic approaches
Ruytenbeek, Nicolas
;
Decock, Sofie
- In:
International journal of business communication : IJBC …
61
(
2024
)
1
,
pp. 3-17
Persistent link: https://www.econbiz.de/10014635436
Saved in:
2
Consumer reviews and social media marketing
Baum, Daniela
-
2014
-
1. ed.
Persistent link: https://www.econbiz.de/10010488091
Saved in:
3
Promoting online purchase intention through website quality, EWOM, receiver perspective, consumer satisfaction and brand image
Wicaksono, Aditya Indra
;
Ishak, Asmai
-
2022
Persistent link: https://www.econbiz.de/10012887806
Saved in:
4
Negative eWOM and perceived credibility : a potent mix in consumer relationships
Izogo, Ernest
;
Jayawardhena, Chanaka
;
Karjaluoto, Heikki
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 149-169
Persistent link: https://www.econbiz.de/10013552690
Saved in:
5
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
6
Effects of e-marketplaces brand trust on repurchasing intention and WOM : are they reinforced by consumers' online shopping experience?
Santi, Pedro Victor de
;
Carneiro-da-Cunha, Julio Araujo
; …
- In:
International journal of internet marketing and …
19
(
2023
)
1/2
,
pp. 100-121
Persistent link: https://www.econbiz.de/10014340166
Saved in:
7
Website quality and users' intention to use digital libraries : examining users' attitudes, online co-creation experiences, and eWOM
Pourjahanshahi, Fatemeh
;
Mollahosseini, Ali
; …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014342236
Saved in:
8
Do satisfied customers recommend restaurants? : the moderating effect of engagement on social networks on the relationship between satisfaction and eWOM
Chinelato, Flavia Braga
;
Oliveira, Alessandro Silva de
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2765-2784
Persistent link: https://www.econbiz.de/10014430284
Saved in:
9
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Nguyen Thi Thu Ha
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
10
The longer the better? : the impact of online review length on tourist trust and visit intention
Huang, Chien-Jung Molly
;
Chuang, Shih-Chieh
;
Cheng, Yin-Hui
- In:
Journal of vacation marketing
31
(
2025
)
1
,
pp. 223-239
Persistent link: https://www.econbiz.de/10015190384
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