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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Großbritannien
150,717
United Kingdom
111,244
Consumer behaviour
106,268
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103,825
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Theory
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7,234
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5,978
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5,922
Electronic Commerce
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Han, Heesup
67
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Usman, Osly
23
Prayag, Girish
19
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Aksoy, Lerzan
17
Klaus, Philipp
17
Loureiro, Sandra Maria Correia
17
Mittal, Vikas
17
Prentice, Catherine
17
Ahn, Jiseon
16
Söderlund, Magnus
16
Keiningham, Timothy
15
Wong, IpKin Anthony
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Bang, Nguyen
14
Gil Saura, Irene
14
Gustafsson, Anders
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Law, Rob
14
Balaji, M. S.
13
Chua, Bee-Lia
13
Jang, Soocheong (Shawn)
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Qu, Hailin
13
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Sharma, Piyush
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Blut, Markus
12
Larivière, Bart
12
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McColl-Kennedy, Janet R.
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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University of Madras / Department of Commerce
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American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
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European Commission / Directorate-General for Communication
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
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IGI Global
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Institute of Leadership and Management <London>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Technische Universität Braunschweig
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Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
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Verlag Dr. Kovač
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
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Journal of retailing and consumer services
408
International journal of hospitality management
240
Journal of business research : JBR
200
The journal of services marketing
133
International journal of contemporary hospitality management
113
Journal of travel and tourism marketing
110
Journal of hospitality marketing & management
108
Tourism management : research, policies, practice
92
Cogent business & management
79
Services marketing quarterly
74
Psychology & marketing
71
Asia Pacific journal of marketing and logistics
68
The service industries journal
67
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
Journal of service management
58
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Service business
54
Journal of Islamic marketing
52
Journal of service research : JSR
51
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
49
International journal of electronic marketing and retailing : IJEMR
47
International journal of retail & distribution management
45
Journal of hospitality and tourism insights
44
Tourism management perspectives : TMP
44
The international review of retail, distribution and consumer research
43
Journal of retailing
42
Journal of strategic marketing
41
International journal of retail and distribution management
40
Journal of air transport management
39
European journal of marketing : EJM
38
Total quality management & business excellence
36
The international journal of bank marketing : IJBM
35
International journal of quality and service sciences
34
Journal of the Academy of Marketing Science
34
Journal of vacation marketing
34
Tourism analysis : an interdisciplinary tourism & hospitality journal
34
Journal of service research
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The TQM journal : the international review of organizational improvement
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Journal of internet commerce
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Marketing intelligence & planning
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ECONIS (ZBW)
7,533
EconStor
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OLC EcoSci
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RePEc
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USB Cologne (EcoSocSci)
1
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1
Customer expectations of unattended grocery delivery services : mapping forms and determinants
Olsson, John
;
Osman, Mary Catherine
;
Hellström, Daniel
; …
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013552634
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2
Exploring information technology success of augmented reality retail applications in retail food chain
Chiu, Candy Lim
;
Ho, Han Chiang
;
Yu, Tiancheng
;
Liu, Yijun
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581894
Saved in:
3
The impact of grocery retail superstores location on the customer's perceived quality of servicescape in Jordan
Migdadi, Yazan Khalid Abed-Allah
;
Abdel-Rahman, Enas …
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 120-132
Persistent link: https://www.econbiz.de/10012309613
Saved in:
4
Online reviews and customer satisfaction : the use of Trustpilot by UK retail energy suppliers and three other sectors
Littlechild, Stephen C.
-
2020
Persistent link: https://www.econbiz.de/10013206040
Saved in:
5
Exploring the UK high street retail experience : is the service encounter still valued?
Resnick, Sheilagh
;
Foster, Carley
;
Woodall, Tony
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 839-859
Persistent link: https://www.econbiz.de/10010417705
Saved in:
6
A study of perceived store image and behavioural intentions of Indian grocery consumers : the mediating effect of satisfaction
Parmod Parmod
;
Arora, Usha
;
Akhtar, Farhat
;
Kumar, Parveen
- In:
International journal of Indian culture and business …
34
(
2025
)
1
,
pp. 27-44
Persistent link: https://www.econbiz.de/10015323398
Saved in:
7
Antecedents and consequences of customer satisfaction in food & grocery retailing : an empirical analysis
Jayasankaraprasad, Cherukuri
;
Kumar, Prodhuturi Ventaka …
- In:
Decision
39
(
2012
)
3
,
pp. 101-140
Persistent link: https://www.econbiz.de/10009718082
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8
Antecedents of customer behavioral intentions for online grocery shopping in Western Europe
Zhu, Quan
;
Semeijn, Janjaap
- In:
European retail research
27
(
2013
)
2
,
pp. 1-19
Persistent link: https://www.econbiz.de/10010408285
Saved in:
9
Customer satisfaction in food retailing : comparing specialty and conventional grocery stores
Huddleston, Patricia
;
Whipple, Judith
;
Mattick, Rachel Nye
- In:
International journal of retail & distribution management
37
(
2009
)
1
,
pp. 63-80
Persistent link: https://www.econbiz.de/10009522028
Saved in:
10
Store attribute(s) preference of customers towards organised food and grocery retail outlets : a gap analysis
Anuradha, A.
;
Viswanathan, V.
- In:
International journal of business excellence
10
(
2016
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10011665108
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