//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Business-to-business service q...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Tourism industry
11,859
Tourismuswirtschaft
11,853
Tourismus
7,648
Tourism
7,427
Gastgewerbe
5,026
Hospitality industry
4,799
Business-to-business marketing
4,132
B-to-B-Marketing
4,080
Gastronomie
3,799
Restaurant industry
3,647
Consumer behaviour
3,420
Konsumentenverhalten
3,420
Weinbau
3,258
Wine industry
2,895
Relationship marketing
2,153
Beziehungsmarketing
2,151
Lieferantenmanagement
2,146
Supplier relationship management
2,146
Event-Marketing
1,955
Welt
1,925
World
1,917
Wein
1,883
Wine
1,785
Event marketing
1,732
Hospital
1,636
Krankenhaus
1,636
Service quality
1,617
Dienstleistungsqualität
1,615
Deutschland
1,613
Customer satisfaction
1,464
Urlaubsverhalten
1,431
Holiday behaviour
1,430
Germany
1,411
Hotellerie
1,363
Hotel industry
1,357
Tourismuspolitik
1,178
Tourism policy
1,172
Theorie
1,171
Theory
1,165
more ...
less ...
Online availability
All
Undetermined
808
Free
207
CC license
48
Type of publication
All
Article
1,326
Book / Working Paper
134
Type of publication (narrower categories)
All
Article in journal
1,268
Aufsatz in Zeitschrift
1,268
Aufsatz im Buch
46
Book section
46
Hochschulschrift
21
Graue Literatur
13
Non-commercial literature
13
Thesis
13
Conference paper
9
Konferenzbeitrag
9
Arbeitspapier
8
Aufsatzsammlung
8
Working Paper
8
Case study
5
Collection of articles of several authors
5
Fallstudie
5
Sammelwerk
5
Konferenzschrift
4
Bibliografie
1
Collection of articles written by one author
1
Conference proceedings
1
Market information
1
Marktinformation
1
Sammlung
1
more ...
less ...
Language
All
English
1,420
German
40
Author
All
Han, Heesup
18
Svensson, Göran
15
Jang, Soocheong (Shawn)
13
Prayag, Girish
10
Ryu, Kisang
10
Mattila, Anna S.
9
Law, Rob
8
Bilgihan, Anil
7
Rather, Raouf Ahmad
7
Song, Hanqun
7
Wong, IpKin Anthony
7
Cheng, Ching-Chan
6
Ha, Hong Youl
6
Høgevold, Nils
6
Kim, Wansoo
6
Muskat, Birgit
6
So, Kevin Kam Fung
6
Wang, Yao-Chin
6
Ferro-Soto, Carlos
5
Gil Saura, Irene
5
Huan, Tzung-cheng
5
Høgevold, Nils M.
5
Kim, Eojina
5
Kim, Woo Gon
5
Lehto, Xinran Y.
5
Line, Nathaniel D.
5
Ok, Chihyung
5
Padin, Carmen
5
Pérez-Cabañero, Carmen
5
Qu, Hailin
5
Roberts-Lombard, Mornay
5
Slevitch, Lisa
5
Su, LuJun
5
Vigolo, Vania
5
Wu, Hung-Che
5
Zhang, Tingting (Christina)
5
Ahn, Jiseon
4
Ali, Faizan
4
Back, Ki-Joon
4
Bonfanti, Angelo
4
more ...
less ...
Institution
All
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
Freie Universität Berlin
1
Hochschule Luzern / Wirtschaft
1
Leuphana Universität Lüneburg
1
National Bureau of Economic Research
1
Springer Fachmedien Wiesbaden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Mannheim
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
more ...
less ...
Published in...
All
International journal of hospitality management
160
International journal of contemporary hospitality management
64
Journal of hospitality marketing & management
54
Journal of travel and tourism marketing
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Tourism management : research, policies, practice
43
The journal of business & industrial marketing
29
Journal of business research : JBR
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
Journal of retailing and consumer services
25
Journal of hospitality and tourism insights
23
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
21
Tourism management perspectives : TMP
19
The service industries journal
17
Asia Pacific journal of marketing and logistics
14
The journal of services marketing
14
Cogent business & management
12
Journal of business-to-business marketing
12
Service business
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
Tourism and hospitality research : the surrey quarterly review
11
International journal of event and festival management
10
The Cornell hospitality quarterly
10
Journal of vacation marketing
9
Tourism and hospitality research : THR
9
Tourism review
9
Journal of Islamic marketing
8
Journal of vacation marketing : an international journal
8
Quality management journal : QMJ
8
The TQM journal : the international review of organizational improvement
8
Tourism analysis : an interdisciplinary tourism & hospitality journal
8
International journal of services and operations management : IJSOM
7
Administrative Sciences : open access journal
6
Journal of destination marketing & management
6
Services marketing quarterly
6
SpringerLink / Bücher
6
Enlightening tourism : ET ; a pathmaking journal
5
European research on management and business economics
5
International journal of business excellence : IJBEX
5
International journal of productivity and quality management : IJPQM
5
more ...
less ...
Source
All
ECONIS (ZBW)
1,460
Showing
1
-
10
of
1,460
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of festival attendees’ experiential values and satisfaction on re-visit intention to the destination : the case of a food and wine festival
Lee, Woojin
;
Sung, HeeKyung
;
Suh, Eunju
;
Zhao, Jinlin
- In:
International journal of contemporary hospitality management
29
(
2017
)
3
,
pp. 1005-1027
Persistent link: https://www.econbiz.de/10011702115
Saved in:
2
Dimensions and outcomes of experience quality in tourism : the case of Port wine cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
Saved in:
3
Development of a destination via digitalisation of a local food festival : the case of Elenski But, Elena Town, Bulgaria
Kostadinova, Nadezhda
- In:
The New digital era : digitalisation, emerging risks …
,
(pp. 271-285)
.
2022
Persistent link: https://www.econbiz.de/10013448397
Saved in:
4
Customer experience management in medical tourism : case study: Iranian hospital's medical tourists
Dabaghi, Hamed
;
Ardakani, Saeid Saieda
; …
- In:
Journal of Islamic marketing
13
(
2022
)
1
,
pp. 198-226
Persistent link: https://www.econbiz.de/10012797431
Saved in:
5
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
;
Prayag, Girish
;
Muskat, Birgit
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Saved in:
6
Consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
(
ed.
);
Prayag, Girish
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10013209424
Saved in:
7
Assessment of the quality of the service perceived in specific contexts of management of a family business
Igreja, Carla Martins
;
Sousa, Bruno
;
Silva, Tiago
; …
- In:
Journal of family business management : JFBM
12
(
2022
)
3
,
pp. 538-554
Persistent link: https://www.econbiz.de/10013536326
Saved in:
8
Destination loyalty : effects oine tourists' experiences, memories, and satisfaction on intentiond
Quadri-Felitti, Donna L.
;
Fiore, Ann Marie
- In:
Tourism and hospitality research : the surrey quarterly …
13
(
2013
)
1
,
pp. 47-62
Persistent link: https://www.econbiz.de/10010351662
Saved in:
9
Wine prestige and experience in enhancing relationship quality and outcomes : wine tourism in Douro
Loureiro, Sandra Maria Correia
;
Cunha, Namércio Pereira da
- In:
International journal of wine business research : IJWBR
29
(
2017
)
4
,
pp. 434-456
Persistent link: https://www.econbiz.de/10011814635
Saved in:
10
Experiential consumption of a South African wine farm destination as an agritourism attraction
Back, Robin M.
;
Tasci, Asli D. A.
;
Milman, Ady
- In:
Journal of vacation marketing
26
(
2020
)
1
,
pp. 57-72
Persistent link: https://www.econbiz.de/10012166146
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->