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~subject:"Kundenzufriedenheit"
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Tourism management : research, policies, practice
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International journal of hospitality management
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ECONIS (ZBW)
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1
Exploring the factors motivating e-service users' WOM behaviour
Li, Hongxiu
;
Liu, Yong
;
Suomi, Reima
- In:
International journal of services technology and management
19
(
2013
)
4/5/6
,
pp. 187-200
Persistent link: https://www.econbiz.de/10009791697
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2
Understanding post-adoption behaviors of e-service users in the context of online travel services
Li, Hongxiu
;
Liu, Yong
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1043-1052
Persistent link: https://www.econbiz.de/10010466467
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3
Big data for big insights : investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews
Liu, Yong
;
Teichert, Thorsten
;
Rossi, Matti
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 554-563
Persistent link: https://www.econbiz.de/10011643325
Saved in:
4
Evolving customer expectations of hospitality services : differences in attribute effects on satisfaction and re-patronage
Hu, Feng
;
Teichert, Thorsten
;
Liu, Yong
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 345-357
Persistent link: https://www.econbiz.de/10012128673
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5
Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng
;
Teichert, Thorsten
;
Deng, Shengliang
;
Liu, Yong
; …
- In:
Tourism management : research, policies, practice
85
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
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6
Optimizing service offerings using asymmetric impact-sentiment-performance analysis
Hu, Feng
;
Li, Hongxiu
;
Liu, Yong
;
Teichert, Thorsten
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012293744
Saved in:
7
Are you happy with your experience? : Determinants of satisfaction with virtual teamwork in international settings
Stoica, Michael
;
Hickman, Thomas M.
;
Liu, Yong
;
Smith, …
- In:
Journal of teaching in international business
34
(
2023
)
3
,
pp. 92-117
Persistent link: https://www.econbiz.de/10014365747
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