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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Tourism
100
Hotel industry
99
Hotellerie
97
Tourismus
90
Consumer behaviour
88
Konsumentenverhalten
87
China
65
Holiday behaviour
55
Hong Kong
55
Urlaubsverhalten
55
Hospitality industry
52
Gastgewerbe
51
Social Web
51
Social web
51
Bibliometrics
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Bibliometrie
49
Tourism industry
45
Tourismuswirtschaft
45
Hongkong
42
Online retailing
41
Online-Handel
41
Viral marketing
38
Virales Marketing
38
Theorie
36
Theory
36
Internet marketing
31
Online-Marketing
31
Tourism research
30
Tourismusforschung
30
Dienstleistungsqualität
29
E-commerce
29
Electronic Commerce
29
Service quality
29
Customer satisfaction
28
Website
28
Tourism marketing
22
Tourismusmarketing
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Internet
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English
26
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Law, Rob
24
Liang, Sai
4
Zhang, Ziqiong
4
Fong, Davis Ka Chio
3
Ye, Qiang
3
Zhang, Zili
3
Fang, Bin
2
Li, Nao
2
Liu, Xianwei
2
Luo, Jian Ming
2
Schuckert, Markus
2
Wang, Liang
2
Wong, IpKin Anthony
2
Bai, Billy
1
Cai, Shun
1
Chan, Irene Cheng Chu
1
Chan, Janelle
1
Choi, Miju
1
Fong, Lawrence Hoc Nang
1
Fu, Xin
1
Gao, Lanfei
1
Guo, Xiaoshu
1
Hao, Jin-Xing
1
Heo, Cindy Yoonjoung
1
Hu, Zongwei
1
Huang, Xiankai
1
Ji, Xiaoxian
1
Lai, Michael T. H.
1
Lam, Long W.
1
Lei, Soey Sut Ieng
1
Li, Dechao
1
Li, Gang
1
Li, Hengyun
1
Li, Hui
1
Li, Huiying
1
Li, Leyan
1
Liu, Danqing
1
Liu, Gus Guanrong
1
Liu, Shaoxia
1
Lu, Lanfeng
1
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International journal of hospitality management
7
Journal of travel and tourism marketing
5
International journal of contemporary hospitality management
3
Tourism management : research, policies, practice
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of electronic commerce research : JECR
1
The service industries journal
1
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ECONIS (ZBW)
26
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1
Length of stay : its determinants and outcomes
Wang, Liang
;
Fong, Davis Ka Chio
;
Law, Rob
;
Fang, Bin
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
4
,
pp. 472-482
Persistent link: https://www.econbiz.de/10011915447
Saved in:
2
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Rob
;
Huang, Xiankai
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
3
Repeat customers and satisfaction : uncovering new intricacies through restaurant reviews
Ji, Xiaoxian
;
Nicolau, Juan Luis
;
Law, Rob
;
Liu, Xianwei
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
7
,
pp. 1226-1237
Persistent link: https://www.econbiz.de/10015192455
Saved in:
4
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing
;
Yu, Yan
;
Law, Rob
;
Fong, Davis Ka Chio
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
Saved in:
5
Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong
;
Li, Hengyun
;
Law, Rob
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
Saved in:
6
A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus
;
Liu, Xianwei
;
Law, Rob
- In:
International journal of hospitality management
48
(
2015
),
pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
Saved in:
7
An investigation of the perceived value of shopping tourism
Choi, Miju
;
Law, Rob
;
Heo, Cindy Yoonjoung
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
7
,
pp. 962-980
Persistent link: https://www.econbiz.de/10011927262
Saved in:
8
Foodstagramming in the travel encounter
Wong, IpKin Anthony
;
Liu, Danqing
;
Li, Nao
;
Wu, Shushan
; …
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 99-115
Persistent link: https://www.econbiz.de/10011987754
Saved in:
9
Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo
;
Qian, Jianwei
;
Fong, Davis Ka Chio
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
Saved in:
10
Multilevel analysis of the relationship between type of travel, online ratings, and management response : empirical evidence from international upscale hotels
Liang, Sai
;
Schuckert, Markus
;
Law, Rob
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 239-256
Persistent link: https://www.econbiz.de/10011669972
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