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~subject:"Kundenzufriedenheit"
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Subject
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Kundenzufriedenheit
Tourism
104
Hotel industry
97
Hotellerie
95
Tourismus
94
Consumer behaviour
84
Konsumentenverhalten
83
Holiday behaviour
56
Urlaubsverhalten
56
Social Web
51
Social web
51
Gastgewerbe
50
Hong Kong
50
Hospitality industry
50
Tourism industry
50
Tourismuswirtschaft
50
Bibliometrics
47
Bibliometrie
47
Viral marketing
39
Virales Marketing
39
Online retailing
38
Online-Handel
38
Hongkong
37
Tourism research
31
Tourismusforschung
31
China
30
Internet marketing
29
Online-Marketing
29
Customer satisfaction
28
E-commerce
28
Electronic Commerce
28
Website
28
Dienstleistungsqualität
26
Service quality
26
Tourism marketing
23
Tourismusmarketing
23
Bewertung
18
Evaluation
18
Innovation adoption
18
Innovationsakzeptanz
18
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Undetermined
18
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Article
26
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26
Aufsatz in Zeitschrift
26
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English
26
Author
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Law, Rob
25
Liang, Sai
4
Zhang, Ziqiong
4
Fong, Davis Ka Chio
3
Ye, Qiang
3
Zhang, Zili
3
Li, Nao
2
Liu, Xianwei
2
Luo, Jian Ming
2
Nicolau, Juan Luis
2
Schuckert, Markus
2
Wong, IpKin Anthony
2
Bai, Billy
1
Chan, Irene Cheng Chu
1
Chan, Janelle
1
Chen, Yuqing
1
Choi, Miju
1
Fang, Bin
1
Fong, Lawrence Hoc Nang
1
Gao, Lanfei
1
Guo, Xiaoshu
1
Hao, Jin-Xing
1
Heo, Cindy Yoonjoung
1
Hu, Zongwei
1
Huang, Xiankai
1
Ji, Xiaoxian
1
Lai, Michael T. H.
1
Lam, Long W.
1
Lei, Soey Sut Ieng
1
Li, Dechao
1
Li, Gang
1
Li, Hengyun
1
Li, Hui
1
Li, Huiying
1
Li, Leyan
1
Li, Shiying
1
Liu, Danqing
1
Liu, Gus Guanrong
1
Liu, Shaopeng
1
Lu, Lanfeng
1
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Published in...
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International journal of hospitality management
8
Journal of travel and tourism marketing
4
International journal of contemporary hospitality management
3
Tourism management : research, policies, practice
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing
1
The service industries journal
1
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ECONIS (ZBW)
26
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1
Examining relationships among food's perceived value, well-being, and tourists' loyalty
Liu, Shaopeng
;
Li, Shiying
;
Chen, Yuqing
;
Zheng, Tianxiang
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 161-174
Persistent link: https://www.econbiz.de/10014246964
Saved in:
2
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Rob
;
Huang, Xiankai
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
3
Repeat customers and satisfaction : uncovering new intricacies through restaurant reviews
Ji, Xiaoxian
;
Nicolau, Juan Luis
;
Law, Rob
;
Liu, Xianwei
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
7
,
pp. 1226-1237
Persistent link: https://www.econbiz.de/10015192455
Saved in:
4
Measuring e-service quality for online travel agencies
Tsang, Nelson Kee Fu
;
Lai, Michael T. H.
;
Law, Rob
- In:
Journal of travel and tourism marketing
27
(
2010
)
3
,
pp. 306-323
Persistent link: https://www.econbiz.de/10003985076
Saved in:
5
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
6
Factors influencing the effectiveness of online group buying in the restaurant industry
Zhang, Ziqiong
;
Zhang, Zili
;
Wang, Fan
;
Law, Rob
;
Li, Dechao
- In:
International journal of hospitality management
35
(
2013
),
pp. 237-245
Persistent link: https://www.econbiz.de/10010225790
Saved in:
7
Regional effects on customer satisfaction with restaurants
Zhang, Ziqiong
;
Zhang, Zili
;
Law, Rob
- In:
International journal of contemporary hospitality management
25
(
2013
)
5
,
pp. 705-722
Persistent link: https://www.econbiz.de/10009774261
Saved in:
8
Relative importance and combined effects of attributes of customer satisfaction
Zhang, Ziqiong
;
Zhang, Zili
;
Law, Rob
- In:
The service industries journal
34
(
2014
)
6
,
pp. 550-566
Persistent link: https://www.econbiz.de/10010379334
Saved in:
9
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing
;
Yu, Yan
;
Law, Rob
;
Fong, Davis Ka Chio
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
Saved in:
10
The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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