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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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Confidence
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Beziehungsmarketing
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trust
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commitment
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Chang, Chun-Ming
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Yen, Chiahui
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Cheng, Hsiang-lan
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Chiu, Chao-min
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Fang, Yu-hui
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Human systems management : HSM
1
Information systems and e-business management : ISeB
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The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Exploring the online bidder's repurchase intention : a cost and benefit perspective
Yen, Chiahui
;
Hsu, Meng-hsiang
;
Chang, Chun-ming
- In:
Information systems and e-business management : ISeB
11
(
2013
)
2
,
pp. 211-234
Persistent link: https://www.econbiz.de/10009742916
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2
On online repurchase intentions : antecedents and the moderating role of switching cost
Chiu, Chao-min
;
Fang, Yu-hui
;
Cheng, Hsiang-lan
;
Yen, …
- In:
Human systems management : HSM
32
(
2013
)
4
,
pp. 283-296
Persistent link: https://www.econbiz.de/10010231557
Saved in:
3
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
4
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
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