Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Store equity and behavioral in...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Beziehungsmarketing
40
Relationship marketing
40
Consumer behaviour
33
Konsumentenverhalten
33
Customer satisfaction
28
Einzelhandel
27
Retail trade
27
Spain
26
Spanien
24
Brand image
18
Dienstleistungsqualität
18
Service quality
18
Hotel industry
17
Hotellerie
17
Lieferantenmanagement
17
Markenimage
17
Supplier relationship management
17
Information technology
15
Informationstechnik
14
Innovation
14
Customer value
13
Kundenwert
13
Brand management
12
Markenführung
12
Satisfaction
10
Brand equity
9
Loyalty
9
Nachhaltige Entwicklung
9
Sustainable development
9
Betriebliche Wertschöpfung
8
Sustainability
8
Value creation
8
Confidence
7
Croatia
7
Marketing management
7
Marketingmanagement
7
Retailing
7
Vertrauen
7
Customer integration
6
more ...
less ...
Online availability
All
Undetermined
13
Free
1
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Article in journal
26
Aufsatz in Zeitschrift
26
Aufsatz im Buch
1
Book section
1
Language
All
English
27
Author
All
Gil Saura, Irene
27
Gallarza, Martina G.
6
Ruiz-Molina, María-Eugenia
6
Berenguer Contrí, Gloria
4
Marín, Antonio
3
Moliner-Velázquez, Beatriz
3
Ruiz-Molina, Maria-Eugenia
3
Arteaga, Francisco
2
Fuentes-Blasco, María
2
Moise, Mihaela Simona
2
Moliner Velázquez, Beatriz
2
Ruiz Molina, Maria Eugenia
2
Ruiz Molina, María Eugenia
2
Servera Francés, David
2
Šerić, Maja
2
Berenger Contrí, Gloria
1
Bordian, Mariia
1
Calderon-Garcia, Haydee
1
Corraliza-Zapata, Amparo
1
Del Chiappa, Giacomo
1
Fuentes Blasco, Maria
1
Fuentes Blasco, María
1
Gallarza, Martina
1
Gil, Roberto
1
Holbrook, Morris B.
1
Juma-Michilena, Israel
1
Michel, Geraldine
1
Michel, Géraldine
1
Moliner Valázquez, Beatriz
1
Moreno, Francisco Arteaga
1
Ospina-Pinzón, Santiago
1
Ruiz Martìnez, Alfonso
1
Ruiz-Molina, Maria Eugina
1
Ruiz-Molina, María Eugenia
1
Servera-Francés, David
1
more ...
less ...
Published in...
All
Economic research
2
European retail research
2
Management decision : MD
2
The international review of retail, distribution and consumer research
2
Tourism review : the official journal of the AIEST
2
International journal of hospitality management
1
International journal of retail and distribution management
1
International journal of technology marketing : IJTMkt
1
International journal of transport economics
1
Journal of consumer behaviour : an international research review
1
Journal of hospitality marketing & management
1
Journal of industrial and business economics
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
Journal of vacation marketing : an international journal
1
Service business
1
Social and sustainability marketing : a casebook for reaching your socially responsible consumers through marketing science
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
The journal of services marketing
1
Tourism management perspectives : TMP
1
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The importance of green practices for hotel guests: does gender matter?
Moise, Mihaela Simona
;
Gil Saura, Irene
;
Ruiz Molina, …
- In:
Economic research
34
(
2021
)
1,3
,
pp. 3508-3529
Persistent link: https://www.econbiz.de/10014233534
Saved in:
2
Do innovation and sustainability influence customer satisfaction in retail? : a question of gender
Marín, Antonio
;
Gil Saura, Irene
;
Ruiz-Molina, …
- In:
Economic research
35
(
2022
)
1,1
,
pp. 546-563
Persistent link: https://www.econbiz.de/10014380443
Saved in:
3
Cocreating value with hotel guests in the "new normal" : the case of Spain
Berenguer Contrí, Gloria
;
Gil Saura, Irene
;
Gallarza, …
-
2024
Persistent link: https://www.econbiz.de/10015159121
Saved in:
4
Cognitive and affective causes of consumer dissatisfaction with the hospitality encounter
Moliner Velázquez, Beatriz
;
Fuentes Blasco, María
; …
- In:
Journal of hospitality marketing & management
18
(
2009
)
7
,
pp. 653-675
Persistent link: https://www.econbiz.de/10003893329
Saved in:
5
The impact of IT applications on customer satisfaction : some new perspectives in the supplier-retailer relationships
Ruiz-Molina, Maria-Eugenia
;
Gil Saura, Irene
; …
- In:
International journal of technology marketing : IJTMkt
5
(
2010
)
3
,
pp. 219-233
Persistent link: https://www.econbiz.de/10009010286
Saved in:
6
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
Saved in:
7
Retail brand equity : a model based on its dimensions and effects
Gil Saura, Irene
;
Ruiz-Molina, María Eugenia
;
Michel, …
- In:
The international review of retail, distribution and …
23
(
2013
)
2
,
pp. 111-136
Persistent link: https://www.econbiz.de/10009743697
Saved in:
8
Conceptualizing and measuring loyalty : towards a conceptual model of tourist loyalty antecedents
Moliner Valázquez, Beatriz
;
Gil Saura, Irene
;
Ruiz …
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10008840752
Saved in:
9
Manufacturers and retailers : a relational analysis
Ruiz Martìnez, Alfonso
;
Gil Saura, Irene
- In:
European retail research
26
(
2012
)
1
,
pp. 71-93
Persistent link: https://www.econbiz.de/10009541446
Saved in:
10
The value of value : further excursions on the meaning and role of customer value
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Journal of consumer behaviour : an international …
10
(
2011
)
4
,
pp. 179-191
Persistent link: https://www.econbiz.de/10009296477
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
