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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
19
Relationship marketing
18
Beziehungsmarketing
16
Customer satisfaction
15
Konsumentenverhalten
14
Greece
11
Griechenland
9
Brand management
8
Electronic Banking
8
Electronic banking
8
Key account management
7
Key-Account-Management
7
Markenführung
7
Dienstleistungsqualität
6
Innovation
6
Service quality
6
Financial services
5
Job satisfaction
5
Lieferantenmanagement
5
Personal banking
5
Privatkundengeschäft
5
Supplier relationship management
5
B-to-B-Marketing
4
Brand image
4
Confidence
4
Customer services quality
4
Innovation adoption
4
Innovationsakzeptanz
4
Market orientation
4
Marketing management
4
Marketingmanagement
4
Vertrauen
4
Arbeitszufriedenheit
3
Banking
3
Banks
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Brand
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Business-to-business marketing
3
Faktorenanalyse
3
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English
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Gounaris, Spiros
9
Dimitriadis, Sergios
4
Karantinou, Kalipso
3
Koritos, Christos
3
Kaminakis, Kostas
2
Papista, Erifili
2
Almoraish, Ahmed
1
Boukis, Achilleas
1
Chatzipanagiotou, Kalliopi
1
Chatzipanagiotou, Kalliopi C.
1
Koritos, Christos D.
1
Kostopoulos, Giannis
1
Rizomyliotis, Ioannis
1
Stathakopoulos, Vlasis
1
Vassilikopoulou, Aikaterini
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Vassilikopoulou, Katerina
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Journal of business research : JBR
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
European journal of marketing : EJM
1
Journal of strategic marketing
1
Kaminakis, K., Karantinou, K., Koritos, C., & Gounaris, S. (2019). Hospitality servicescape effects on customer-employee interactions: A multilevel study. Tourism Management
1
Qualitative market research : an international journal
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The international journal of bank marketing : IJBM
1
The marketing review
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ECONIS (ZBW)
12
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1
An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e-shopping
Gounaris, Spiros
;
Dimitriadis, Sergios
;
Stathakopoulos, …
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 142-156
Persistent link: https://www.econbiz.de/10003990884
Saved in:
2
Testing perceived relational benefits as satisfaction and behavioral outcomes drivers
Dimitriadis, Sergios
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
4
,
pp. 297-313
Persistent link: https://www.econbiz.de/10008647655
Saved in:
3
Exploring consumer-brand relationship quality and identification : qualitative evidence from cosmetics brands
Papista, Erifili
;
Dimitriadis, Sergios
- In:
Qualitative market research : an international journal
15
(
2012
)
1
,
pp. 33-56
Persistent link: https://www.econbiz.de/10009503728
Saved in:
4
Integrating relationship quality and consumer-brand identification in building brand relationships : proposition of a conceptual model
Dimitriadis, Sergios
;
Papista, Erifili
- In:
The marketing review
10
(
2010
)
4
,
pp. 385-401
Persistent link: https://www.econbiz.de/10008760552
Saved in:
5
Person-place congruency in the internet banking context
Gounaris, Spiros
;
Koritos, Christos
;
Vassilikopoulou, …
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 943-949
Persistent link: https://www.econbiz.de/10008652173
Saved in:
6
The role of employee job satisfaction in strengthening customer repurchase intentions
Gounaris, Spiros
;
Boukis, Achilleas
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 322-333
Persistent link: https://www.econbiz.de/10009788844
Saved in:
7
Internal-market orientation : a misconceived aspect of marketing theory
Gounaris, Spiros
;
Vassilikopoulou, Aikaterini
; …
- In:
European journal of marketing : EJM
44
(
2010
)
11/12
,
pp. 1667-1699
Persistent link: https://www.econbiz.de/10008773207
Saved in:
8
How to reduce the negative impact of customer non-compliance : an empirical study
Kostopoulos, Giannis
;
Gounaris, Spiros
;
Rizomyliotis, …
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 513-529
Persistent link: https://www.econbiz.de/10010489665
Saved in:
9
Hospitality servicescape effects on customer-employee interactions : a multilevel study
Kaminakis, Kostas
;
Karantinou, Kalipso
;
Koritos, Christos
; …
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 130-144
Persistent link: https://www.econbiz.de/10011995787
Saved in:
10
A dynamic, relational approach to B2B customer experience : a customer-centric perspective from a longitudinal investigation
Gounaris, Spiros
;
Almoraish, Ahmed
- In:
Journal of business research : JBR
177
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014550954
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