This issue brief provides examples of key elements and practices for effective case management in the workforce system. It provides examples of state and local tools, processes, and policies designed to create or improve case management, and includes an annotated list of additional resources.

This issue brief describes the Employer Resource Network (ERN), an innovative, employer-based model that pulls together a consortium of small- to mid-size businesses to provide job retention services, work supports, and training opportunities for entry-level employees, many of whom are receiving...

This issue brief provides examples of key strategies for creating a common intake process for customers throughout the workforce system. It provides examples of state and local tools, processes, and policies designed to create or improve integrated intake, and includes an annotated list of...

Summarizes the main findings from a series of other reports on the study. Concludes that centers deliver comprehensive and consistent services. Furthermore, Job Corps makes a meaningful difference in educational attainment and earnings; gains are found across most groups of students and types of...

Despite the unusually strong labor market of the late 1990s, the labor market outcomes for UI recipients—particularly exhaustees—are surprisingly poor. Notes that recipients in 1998, when compared with their counterparts a decade earlier, were less likely to have a job two years...

This report provides statistics on employment and benefit outcomes for Ticket to Work (TTW) participants since program inception in 2002 and compares them to outcomes for other Social Security Disability Insurance and Supplemental Security Income beneficiaries.

Highlights of some of our work released in 2014,which can offer valuable policy guidance for decision makers in the face of complexity.