Purpose – The purpose of this research is to make evident the inadequateness of concepts and language based on industrial knowledge still used in current practices by managers to cope with problems of the post‐industrial societies characterised by non‐linear process of emergence and...

Purpose – This article aims to outline the scope of this Special Issue and of the six papers. Design/methodology/approach – The paper outlines the concepts and approaches within the knowledge domain which are the focus of the present issue and themes of the papers. Findings – The paper...