Chapter 1: Overview and BackgroundChapter 2: Fundamental Principles for Inclusive, Empathetic and Relational Supervisor Chapter 3: Understanding Working with Teams and Groups Chapter 4: Understanding Communication Chapter 5: Understanding Human Resources and StaffingChapter 6: Understanding...

Purpose This study, informed by the Situational Crisis Communication Theory, aims to suggest two primary response strategies that can be used for effective internal crisis communication during a pandemic situation, such as COVID-19. The effect of base response strategies on employees'...