Purpose – The purpose of this paper is to try and explain what charismatic leadership might be, by finding out more about the other side of the relationship, the perspective of followers and their attitudes, feelings and responses to leaders. Design/methodology/approach – The authors...

The social influence processes of leadership were investigated within the substantive context of turbulent change in selected local government authorities. The grounded theory method was used to analyze qualitative data. It was found that the basic social process of “enhancing adaptability”...