Purpose – The purpose of this article is to show how a previously developed multi‐level model of employee engagement can be leveraged to implement a comprehensive sustainability strategy. By combining macro‐level (organization‐wide) with micro‐level (manager to employee) leadership...

Purpose – Attracting and retaining a talented work force is a strategic imperative. Doing so requires organizations to create an overall context through a set of macro‐level organizational practices we refer to as the HR value chain. However, this organizational context must be supplemented...