Babbar, Sunil; Aspelin, David J. - In: The TQM Magazine 6 (1994) 3, pp. 32-38
Can a TQM initiative really fail? The primary aim of the article is to convey a more astute understanding of the very essence of TQM. It shows how the TQM philosophy is founded in common sense, and why the infusion of TQM in any organization should result only in a win‐win situation. While...
