Since the 1980s, society has undergone enormous change. From an industrialized society, focused on efficiency and productivity, there has been a transformation to a globalized knowledge society that focuses on creativity and innovation. And yet, management styles have stayed the same, not...

Creativity in organizations is traditionally considered to be the domain of design, marketing, and research and development. In practical terms, this means that innovation and its implementation tend to become the sole responsibility of a few people rather than becoming part of the everyday...

Chapter 1: Communication and Leadership -- Chapter 2: Communication and Metaphors -- Chapter 3: Requisite Variety -- Chapter 4: Where We Draw the Boundaries of a Problem Affects our Perception of the Problem -- Chapter 5: The Context Sends Messages -- Chapter 6: Part and Whole in a Communicative...