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Lean Six Sigma in financial services industry : a systematic review and agenda for future research
Vashishth, Abhishek; Chakraborty, Ayon; Antony, Jiju - In: Total quality management & business excellence 30 (2019) 4, pp. 447-465
Persistent link: https://www.econbiz.de/10012199764
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Lean and its impact on sustainability performance in service companies : results from a pilot study
Lizarelli, Fabiane Letícia; Chakraborty, Ayon; Antony, Jiju - In: The TQM journal : the international review of … 35 (2023) 3, pp. 698-718
Persistent link: https://www.econbiz.de/10014321365
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Implementing Lean Six Sigma in financial services : the effect of motivations, selected methods and challenges on LSS program- and organizational performance
Vashishth, Abhishek; Lameijer, Bart Alex; Chakraborty, Ayon - In: International journal of quality & reliability management 41 (2024) 2, pp. 509-531
Persistent link: https://www.econbiz.de/10014470923
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An empirical study on Lean and its impact on sustainability in services
Lizarelli, Fabiane Letícia; Chakraborty, Ayon; Antony, Jiju - In: International journal of quality & reliability management 41 (2024) 3, pp. 805-825
Persistent link: https://www.econbiz.de/10014483069