This paper deals with service lines that serve groups of customers that differ in their service processes, but have similarities regarding the service capabilities of the specific servers. This paper optimizes the problem of allocating work elements with various learning slopes to servers to...

This paper investigates repetitive purchase decisions of perishable items in the face of uncertain demand (the newsvendor problem). The experimental design includes: high, or low profit levels; and uniform, or normal demand distributions. The results show that in all cases both learning and...