Purpose – This paper aims to focus on the use of a formal student volunteer program to offset budgetary shortfalls as well as provide opportunities for student learning. Design/methodology/approach – The paper builds the case by citing findings from case studies in the field. Findings –...

Purpose This case study aims to outline the activities related to a project to create a foundation for the libraries’ social media activities and determine return on investment and value added for the efforts. Design/methodology/approach This case study describes the actions taken and the...