Self‐development of employees is essential if businesses are to thrive. Technology has brought new techniques, of which e‐learning is one of the more publicised. There has been a great deal of experimentation, some of it more successful than others. One ingredient, motivation, remains...

Innovation is the constant requirement for the twenty‐first century. This comes first from individuals, but must permeate throughout the organisation. There is a new concept of the organisation itself being a learning, evolving organism. Knowledge must be shared freely to give it fuel for that...