The post-industrial organization is typically knowledge-intensive and collaborative, without which success is not possible. Its key processes involve bringing teams across organizations (vendors, clients, sub-contractors, service providers, suppliers, etc.) together in order to share and create...

The challenge of management is to create and supply knowledge to sustain organizational performance. This volume adopts a knowledge-based approach that includes the experience of individuals, the routine and processes that define the way of doing things in the organization, as well as the...