Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is known about the mechanism through which TQM helps organizations to create this performance. The incorporation of organizational learning capability in the goals and objectives of...

The aim of this paper is to investigate the interrelationship among intellectual capital, organizational learning capability and market performance in banking sector of Pakistan. Moreover, it also examines the mediating role of organizational learning capability in intellectual capital and...

Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is known about the mechanism through which TQM helps organizations to create this performance. The incorporation of organizational learning capability in the goals and objectives of...

Despite wide acceptability of TQM as a process intervention to maintain organizational performance, the research on specifics mediating mechanism that translate TQM practices into performance still need to be progressed for coherence. This paper reviews the scientific literature on...