In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers' actions to learn how these products must be ranked or ordered....

Individuals increasingly rely on social networking platforms to find information and form opinions. However, there are concerns on whether or how these platforms lead to extremism and polarization, especially since they typically aim to maximize engagement which may not align with other social...