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Service development in small companies : a communication and learning process
Gottfridsson, Patrik
- In:
Journal of small business and enterprise development
21
(
2014
)
3
,
pp. 489-504
Persistent link: https://www.econbiz.de/10010414397
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2
Transforming the service idea : a communication and learning process
Gottfridsson, Patrik
;
Stålhammar, Anna
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10010351504
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