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~subject:"Leistungsbündel"
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Leistungsbündel
Dienstleistungsqualität
14
Service quality
14
Consumer behaviour
12
Konsumentenverhalten
12
Dienstleistung
10
Dienstleistungsmarketing
10
Services marketing
10
Garantie
9
Warranty
8
Beschwerdemanagement
7
Beziehungsmarketing
7
Bibliometrics
7
Bibliometrie
7
Complaint management
7
Dienstleistungsmanagement
7
Relationship marketing
7
Service management
7
Services
7
Customer satisfaction
6
Dienstleistungssektor
6
Service industry
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Theorie
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Theory
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Kundenzufriedenheit
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Meta-analysis
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Customer integration
4
Service effectiveness
4
Service efficiency
4
Service excellence
4
Service productivity
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Bundling strategy
3
Firm performance
3
Kundenintegration
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Lieferantenmanagement
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Meta-Analyse
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Productivity
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Hogreve, Jens
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Eggert, Andreas
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Muenkhoff, Eva
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Ulaga, Wolfgang
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Aktuelle Beiträge zur Dienstleistungsforschung : [im März 2012 fand an der Technischen Universität Kaiserslautern der 16. Workshop Dienstleistungsmarketing statt, der vom Lehrstuhl für Marketing ausgerichtet wurde]
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service research : JSR
1
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ECONIS (ZBW)
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Mit industriellen Dienstleistungen zum Erfolg : ein Überblick
Hogreve, Jens
- In:
Aktuelle Beiträge zur Dienstleistungsforschung : [im …
,
(pp. 85-100)
.
2013
Persistent link: https://www.econbiz.de/10010462329
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Revenue and profit implications of industrial service strategies
Eggert, Andreas
;
Hogreve, Jens
;
Ulaga, Wolfgang
; …
- In:
Journal of service research : JSR
17
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010356891
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3
Industrial services, product innovations, and firm profitability : a multiple-group latent growth curve analysis
Eggert, Andreas
;
Hogreve, Jens
;
Ulaga, Wolfgang
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
5
,
pp. 661-670
Persistent link: https://www.econbiz.de/10009273128
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