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Exploring the relationship between service orientation, employee engagement and perceived leadership style : a study of managers in the private service sector organizations in India
Popli, Sepna; Rizvi, Irfan A. - In: The journal of services marketing 29 (2015) 1, pp. 59-70
Persistent link: https://www.econbiz.de/10010531128
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Effects of service orientation on job embeddedness in hotel industry
Arasli, Huseyin; Teimouri, Reza Bahman; Kiliç, Hasan; … - In: The service industries journal 37 (2017) 9/10, pp. 607-627
Persistent link: https://www.econbiz.de/10011717982
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Leadership style and service orientation : the catalytic role of employee engagement
Popli, Sapna; Rizvi, Irfan A. - In: Journal of service theory and practice : JSTP 27 (2017) 1, pp. 292-310
Persistent link: https://www.econbiz.de/10011603071
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The mediation role of frontline employee adaptability between service orientation and job outcomes : evidence from Indian power sector
Sony, Michael; Mekoth, Nandakumar - In: International journal of business excellence 11 (2017) 3, pp. 357-380
Persistent link: https://www.econbiz.de/10011734407
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The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho; Yoo, Jaewon; Jung, Yeonsung - In: Journal of service theory and practice 32 (2022) 2, pp. 232-257
Persistent link: https://www.econbiz.de/10013190891